Privacy Policy at fg66c

Introduction

fg66c operates as a trusted online casino and sports betting platform serving players across Bangladesh, including Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, and beyond. We understand that your privacy is of the utmost importance, and we are firmly committed to maintaining the confidentiality, integrity, and security of any personal information that you share with us when using our services.

This Privacy Policy governs the collection, processing, storage, and disclosure of personal data when you access or use any part of the fg66c website, mobile platform, or associated services. By registering an account or continuing to use our platform, you acknowledge that you have read and understood this policy and agree to its terms. If you do not agree, please discontinue use of our services.

Information We Collect

fg66c collects personal information in three primary ways: directly from you when you register and use our services, automatically as you interact with our platform, and occasionally from third-party sources such as payment processors. Below is a detailed breakdown of the categories we collect.

Account Registration Data

• Full name and date of birth (for age verification — players must be 21 or older)
• Email address and mobile phone number (used for account communications and OTP verification)
• Username and password (stored in encrypted form — we never store plain-text passwords)
• Preferred currency (Bangladesh Taka ৳) and communication language preference

Identity Verification (KYC) Data

• Government-issued photo identification (National ID Card, passport, or driving licence)
• Proof of address documentation (utility bills, bank statements) issued within the last three months
• Selfie or live photograph for identity matching, as required during the KYC verification process

Automatically Collected Technical Data

• IP address, device type, operating system, and browser information collected at each session
• Clickstream and interaction data — which pages you visit, games you play, and how long you engage
• Transaction history, including deposit and withdrawal records, amounts, timestamps, and payment methods used

How We Use Your Information

The personal information fg66c collects is used strictly for the purposes set out below. We do not process your data in any way that is incompatible with these stated purposes:

• Account creation, authentication, and customer profile management across the fg66c platform
• Processing deposits and withdrawals via bKash, Nagad, Rocket, Upay, Visa, and Mastercard securely
• Verifying your identity and age (21+) in compliance with responsible gaming requirements
• Providing customer support and resolving queries, disputes, or complaints submitted through official channels
• Sending account-related notifications including transaction confirmations, bonus alerts, and security warnings
• Analysing usage patterns to improve platform performance, game selection, and the overall user experience

Where you have provided explicit consent, we may also use your contact details to send you promotional offers, new game announcements, and seasonal bonuses relevant to players in Bangladesh such as Eid specials, Pohela Boishakh offers, or BPL season promotions. You may withdraw this consent at any time by updating your notification preferences or contacting our support team.

Data Sharing and Disclosure

fg66c does not sell, trade, or rent your personal information to third parties. We share data only in the limited circumstances described below, and always subject to appropriate contractual safeguards:

Payment Processing Partners

To process your financial transactions securely, fg66c shares the minimum necessary payment data with authorised payment service providers including bKash, Nagad, Rocket, and Upay. These providers operate under strict data handling agreements and are prohibited from using your data for any purpose beyond processing your transaction.

Service Providers and Technology Partners

We engage carefully vetted third-party technology partners — such as hosting providers, analytics services, and fraud detection tools — to support the operation of our platform. These partners only access personal data to the extent required to perform their specific services and are bound by confidentiality obligations. Game providers such as Pragmatic Play, Evolution Gaming, Spribe, and Ezugi may receive gameplay data as part of the technical integration required to serve their games on our platform.

Legal and Regulatory Obligations

fg66c may disclose personal data where required to do so by applicable law, court order, or lawful request by a government or regulatory authority. We will only share data to the extent strictly necessary to comply with such obligations, and where legally permissible, we will notify you of any such disclosure.

Payment Information and Financial Data

fg66c takes the security of your financial data with particular seriousness. When you make a deposit or request a withdrawal using bKash, Nagad, Rocket, Upay, Visa, or Mastercard, your payment details are transmitted directly to the respective payment processor via a secure encrypted channel. fg66c itself does not store your complete card numbers, mobile wallet PINs, or bank account credentials on our servers.

Transaction records, including amounts, timestamps, and payment method types, are retained as part of your account history to facilitate dispute resolution, fraud prevention, and regulatory compliance. You may view your full transaction history within your fg66c account dashboard at any time.

Cookies and Tracking Technologies

fg66c uses cookies and similar tracking technologies to enhance your browsing experience, remember your preferences, and gather analytics that help us improve our platform. Below is an explanation of the cookie types we use and how you can manage them.

Essential Cookies

These cookies are strictly necessary for the website to function correctly. They enable core features such as session management, user authentication, and security. You cannot disable these cookies without affecting the fundamental operation of the fg66c platform, as they do not collect personal information for marketing purposes.

Analytics Cookies

Analytics cookies help us understand how users interact with our platform — which games are most popular, which pages are visited frequently, and where users encounter difficulties. This data is used in aggregate and anonymised form to improve the platform. You may opt out of analytics cookies by adjusting your browser settings.

Functional Cookies

Functional cookies store your preferences — such as your chosen language, preferred game categories, and session settings — so that they are remembered across visits. Disabling these cookies may result in a less personalised experience but will not prevent you from using the platform.

Data Retention

fg66c retains your personal data only for as long as is necessary to fulfil the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting obligations. The following general retention periods apply: account registration data and KYC documents are retained for the duration of the account's active period and for a minimum of five years thereafter, in line with anti-money laundering and financial record-keeping requirements.

Transaction records are kept for a minimum of five years from the date of each transaction. Marketing preferences and communication history are retained for two years from the last recorded interaction. When data is no longer required, fg66c securely disposes of it using industry-standard data destruction methods. You may request early deletion of non-legally-required data by contacting our support team.

Security Measures

fg66c has implemented a range of technical and organisational security measures designed to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. Our security infrastructure includes:

• 256-bit SSL/TLS encryption on all data transmissions between your device and our servers
• Secure, hashed password storage — your login credentials are never stored in plain text
• Regular penetration testing and independent security audits conducted by qualified third-party security professionals
• Strict access controls ensuring only authorised fg66c personnel can access personal data, governed by role-based permissions

While fg66c maintains robust security measures, no digital system is entirely immune to risk. We encourage all players to use a strong, unique password for their fg66c account, enable any available two-factor authentication options, and contact our support team immediately if they suspect any unauthorised access to their account.

Your Rights Over Your Personal Data

As an fg66c account holder, you hold meaningful rights over the personal data we hold about you. We are committed to honouring these rights promptly and transparently. To exercise any of the rights below, please contact our support team at [email protected] with the subject line "Data Rights Request".

Right of Access

You have the right to request a copy of all personal data fg66c holds about you. We will provide this information within a reasonable timeframe, free of charge for standard requests.

Right to Rectification

If any personal data we hold about you is inaccurate or incomplete, you have the right to request that we correct or update it without undue delay.

Right to Erasure

You may request the deletion of your personal data where it is no longer necessary for the purposes for which it was collected, or where you have withdrawn your consent and no overriding legal basis for continued processing exists. Note that certain data must be retained to meet legal obligations even after an account closure.

Right to Restrict Processing

In certain circumstances — for example, while you contest the accuracy of data we hold — you may request that we restrict the processing of your personal data. During any restriction period, we will continue to store the data but will not actively process it.

Right to Object to Marketing

You have the right to object to the use of your personal data for direct marketing purposes at any time. Once you exercise this right, fg66c will cease using your data for marketing immediately. You can also manage marketing preferences directly from your account settings.

Third-Party Links and External Services

The fg66c platform may reference third-party services such as payment gateways (bKash, Nagad, Rocket) or game providers (Pragmatic Play, Evolution Gaming, Spribe, Ezugi). Once you leave the fg66c platform and interact with a third-party service, that service's own privacy policy governs any data you provide. fg66c is not responsible for the privacy practices of third-party services and encourages you to review their respective privacy policies before submitting any personal information.

Children's Privacy and Age Restriction

fg66c is strictly an adults-only platform. Our services are not directed at, and are not intended to be used by, any person under the age of 21. We do not knowingly collect, process, or retain personal data from individuals under 21 years of age. All new registrations are subject to age verification checks, and accounts found to belong to underage individuals will be suspended and all associated funds returned in accordance with our Terms and Conditions.

If you have reason to believe that a person under the age of 21 has registered an account or provided personal data to fg66c, please contact us immediately at [email protected]. We will investigate and take appropriate action promptly.

Changes to This Privacy Policy

fg66c reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, legal obligations, or platform features. When material changes are made, we will update the "Last Updated" date at the top of this page and, where the changes are significant, we will notify registered users via the email address associated with their account.

Your continued use of the fg66c platform following the posting of changes to this Privacy Policy constitutes your acceptance of those changes. We encourage you to review this page periodically to stay informed of how we are protecting your information. If you do not agree with any updated version of this policy, you should discontinue use of the platform and contact us to request account closure.

Contact Us About Privacy

If you have any questions, concerns, or requests regarding this Privacy Policy or the way fg66c handles your personal data, please do not hesitate to reach out to our dedicated privacy support team. We are committed to responding to all privacy-related enquiries within five business days.

Email: [email protected]